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Privacy Policy|Terms & Conditions

Privacy Policy

GTek Solutions is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information. Effective Date: August 7, 2025.

1. Information We Collect

  • Personal Information: Name, email address, phone number submitted through our contact forms
  • Technical Data: IP address, browser type, and device information collected via cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide support
  • Improve our website and services
  • Communicate directly with you via email or text, if you initiated or consented to such communication

3. Text Messaging Compliance

GTek Solutions may communicate via text message for service support and troubleshooting purposes. We follow 10DLC and other applicable SMS regulations:

  • We only send SMS messages in response to customer-initiated inquiries or ongoing support needs
  • By contacting us, you consent to receive non-promotional text messages for service-related communications
  • You can reply STOP at any time to opt out of text communication
  • Text HELP for support or contact us at [email protected]
  • Message and data rates may apply depending on your mobile carrier

4. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. Information may be shared with service providers only to support our operations and only as necessary.

Data privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-out: If you wish to be removed from receiving future communications from GTek Solutions, you can opt out by texting STOP.

5. Data Retention and Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We may retain SMS communication logs for up to 12 months for customer service and operational purposes. These logs are securely stored and not shared with third parties.

6. Cookies

Our website may use cookies to enhance your experience. You can modify your browser settings to disable cookies.

7. Your Rights

You may request access to the personal data we hold about you, ask us to correct it, or request its deletion.

8. Contact Us

GTek Solutions
Email: [email protected]
Website: https://gtek.solutions

"Your privacy and trust are our priority"